About This Complaint Registration Form
The Complaint Registration Form gives volunteers, staff, beneficiaries, and community members a safe way to report concerns or incidents. ViN maintains a strong commitment to creating a respectful environment where abuse, harassment, exploitation, discrimination, or misconduct have no place. Because of this, anyone connected to our programs can use this form to raise a safeguarding concern. You may also choose to submit your information anonymously.
Who Can Use This Form
Anyone involved in ViN activities—including volunteers, interns, staff, partner organizations, host families, and local community members—may register a complaint. Although you can submit anonymously, providing contact details may help us follow up with you more effectively. However, it is always your choice.
What You Can Report
You can use this Complaint Registration Form to report issues such as:
– Harassment or discrimination
– Abuse or exploitation
– Violations of safety procedures
– Misconduct involving staff, volunteers, or community members
– Concerns related to child protection or safeguarding
– Any situation that makes you feel unsafe or uncomfortable
These examples are not exhaustive. Therefore, if something feels wrong, you may still report it.
How We Protect Your Privacy
We treat all complaints with strict confidentiality. Only authorized safeguarding personnel review your submission. When you choose anonymity, we will not request or store identifying information. We use the details you share only to assess the situation and provide appropriate support.
How Your Complaint Is Handled
After you submit this Complaint Registration Form, our safeguarding focal point evaluates your report. When necessary, ViN may conduct an internal review or refer the matter to relevant authorities. Throughout the process, we ensure respectful communication, fair handling, and follow-up where appropriate. Furthermore, ViN enforces a zero-tolerance policy toward retaliation against anyone who raises a concern in good faith.
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